Please Read Carefully Prior To Using This Website and the Knowledge Vault Service
1. Data Collection
Portions of this Website contain functions for collecting your personal information including your name and email address as well as your access history on this Website. We may also collect and track non-personally identifiable information about you, including but not limited to your IP address, the type of browser you use, and the website you visited before our Website.
If you register to use the Knowledge Vault Service or express interest in obtaining additional information, we require you to give us your contact information, such as your name, company name, address, and e-mail address. We may also ask for additional personal information, such as title, phone number, department name or additional company information, such as annual revenues, number of employees, or industry. You can opt out of providing this additional information by not entering it when asked.
The Knowledge Vault Service works without opening or reading the content of documents or files in your Microsoft Office 365, Microsoft Exchange, Microsoft Azure Active Directory or Microsoft Azure application or service. The Knowledge Vault Service only collects document and user meta-data such as document names, collaborators, permissions, attributes, etc.
2. Use and Disclosure of Information
Knowledge Vault uses the information that we collect to set up, administer and provide the Knowledge Vault Service for organizations. We may also use the information to contact you to further discuss your interest in our company and the Knowledge Vault Service, to send information regarding our company or partners, such as promotions and events, and to respond to your requests for information. We may provide your personal information to companies that provide services to help us with our business activities such as payment processor Stripe or offering customer service through our live chat service. These companies are authorized to use your personal information only as necessary to provide these services to us.
With your prior express permission, Knowledge Vault may log in to your account solely to resolve a problem or support issue. In this case, the Knowledge Vault personnel investigating the problem would have the same access and abilities within Knowledge Vault that you have when you are logged in to Knowledge Vault. Knowledge Vault may also view your account information and usage to investigate a suspected violation of the Terms of Service.
Knowledge Vault uses and logs information gathered from your web browser or device, such as your IP address, browser type, and browsing history, to help analyze and diagnose technical problems, and to administer our Website in order to constantly improve the quality of the Knowledge Vault Service.
In addition to the above, Knowledge Vault may in any event use and disclose information disclosed to it or collected by it through the Website to the extent required by any law, subpoena, legal process, court, judicial, regulatory or governmental authority, or if in Knowledge Vault’s reasonable discretion use or disclosure is necessary to investigate fraud or any threat to the safety of any individual, to protect Knowledge Vault’s legal rights or to protect the rights of third parties. In the event that Knowledge Vault is involved in a merger, reorganization, dissolution, sale of business or assets or similar event, information disclosed to or collected by Knowledge Vault in connection with this Website and the Knowledge Vault Service may be transferred to Knowledge Vault’s successor, or to the purchaser of such assets, as applicable. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
3. Your Choices
4. Tracking Technologies
Knowledge Vault uses technologies such as: cookies and scripts. We use Act-On, Google Analytics, Google Adwords Remarketing code, Google Adwords Conversion code for tracking visitor behavior. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most websites, we gather certain information automatically. This information is stored in Google Analytics and may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
The Knowledge Vault Service uses secured and encrypted protocols (HTTPS) for all communications. Information collected on the Knowledge Vault Website is not encrypted during transmission.
The Knowledge Vault Service supports single sign-on using SAML and oAuth, which allows for simplified, central access management to the Knowledge Vault Service.
Knowledge Vault takes security very seriously. All company employees are contractually obligated to safeguard Knowledge Vault and User data under confidentiality and privacy agreements. Access to Knowledge Vault production systems is restricted to authorized Knowledge Vault team members.
The Knowledge Vault service runs on the Microsoft Azure platform.
We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Blogs and other Forums on knowledge-vault.com
With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us.
Knowledge Vault reserves the right to modify this Policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this website, prior to becoming in effect. Therefore, you are advised to review this policy occasionally. Your continued use of this Website subsequent to Knowledge Vault’s notice of modification of this Policy shall constitute your acceptance of the modified Policy.
10. Users Outside the United States
11. Links to Other Web Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of Knowledge Vault. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
12. Contact Information
Mail: Knowledge Vault Inc., 500 N Rainbow Blvd, Suite 300, Las Vegas, NV 89107, USA